Common Questions

We offer convenient windows throughout the week: Mon-Fri 8-10am and Sat-Sun 1-2pm. Weekend pickups are available Saturday and Sunday from 1-2pm.

Not at all. Most of our customers leave their bags in a secure location (like a porch or carport). Just let us know where to find them when you schedule your order.

For your first order, we prefer disposable bags, standard 13 gallon garbage bags are a great option. Or personal laundry bags. We will return your clothes neatly folded and can provide a reusable Fresh Is Best bag for your future orders.

We currently provide full service to all neighborhoods within Lake Havasu City and the Desert Hills area.

It is our 5-stage whole-house filtration and softener system. It removes harsh minerals common in desert water, ensuring your fabrics stay soft and whites stay bright without damage.

We standardly use Tide Original and Downy Fabric Rinse. For those with sensitive skin, we offer Tide Free & Gentle at no additional cost.

Our Speed Queen commercial machines feature a specialized Pet Plus Flea Cycle and Hair Removal process, ensuring your blankets and clothes come back fur-free.

Yes. We always separate whites, lights, and darks to ensure the best possible clean for every fabric type.

New customers always receive $15 OFF their first order with code: FRESH15.

We love our destination community. We offer year-round specials for winter visitors, summer vacationers, and local college students to help everyone enjoy more lake time. 

We have a $45.00 order minimum. 

Yes. We handle King and Queen comforters ($25.00), Twin and Full ($18.00), and even sleeping bags or pet beds. These items are processed with the same professional care as your clothing.